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Frequently
Asked Questions
Which subjects do you offer?
Year 4 to 6 – English and Maths
Key stage 3 (year 7-9) – English and Maths
Key stage 4 (year 10 and 11)- English, Maths and Science
Our new year 9 Science class is very popular
How long do lessons last?
All of our lessons last 1 hour in length.
Where are lesson delivered?
All lessons are delivered at our dedicated tuition centre.
15 Cross Street, Standish, Wigan, WN6 0HQ
Who will be teaching my child?
Our tutors are all fully qualified subject specialists with many years of teaching experience.
All of our staff have enhanced DBS check.
We follow safer recruitment practices.
Our staff all have two references, they have completed safe guarding training and are up to date with KCSIE (Keeping Children safe in Education) documentation.
How many students are in each class?
Classes are limited to a maximum group size of 6 students.
Do you offer a free trial?
Your child’s first lesson will be a free assessment lesson.
No fees are due until after the assessment lesson. Contact us to book a free assessment lesson for your child.
What happens if my child misses a lesson?
Attendance
Regular attendance is strongly encouraged to gain the most from tuition.
Student absence
Every child’s place in their class is reserved for them and fees are due for all lessons in a half-term regardless of attendance.
In their final half-term year 11 students can select the lessons that they would like to attend in order to work around their exam timetable. You will only be charged for the lessons that they plan to attend.
Change of lesson time
If you provide at least 7 days advance notice of absence, we will do our best to change your child’s lesson to an alternative time within the 7 days prior to or the 7 days after the lesson for which they will be absent. Any changes are strictly subject to availability, there is no guaranteed that a change will be possible. Changes can only be made if a place is available in a suitable class and the introduction of another student will not have a negative impact on the students already in the class.
How many lessons do I have to book?
Lessons are booked in half-term blocks. Depending upon the length of the half-term there will usually be between 5 and 8 lessons per block. If you start lessons in the middle of a half-term the fees are based upon the remaining number of lessons left in the half-term.
How much do lessons cost?
Fees for small group lessons are £27 per hour.
Fees for 1 to 1 lessons are £50 per hour.
How can I pay my child's fees?
We provide four options for you to pay your child’s fees.
Monthly Direct Debit
Pay your child’s fees by monthly direct debit.
Click here for direct debit terms and conditions
Monthly Credit or Debit Card Payment
Pay your child’s fees by monthly automated debit or credit card payment.
Click here for monthly debit or credit card terms and conditions
Annual Payment
Pay your fees for the whole year in advance and receive a 10% discount.
Click here for annual payment terms and conditions
Half-termly invoice
We will send an invoice each half-term, the amount due each half-term will vary depending upon the number of lessons in the half-term. Due to the administration require a 5% admin fee is charged when this billing method is selected.
How do you keep my child safe?
Your child’s safety is our priority.
We are an Ofsted registered provider.
All staff are DBS checked.
A first aider is always on site.
All staff have received safeguarding training.
All staff are up to date with KCSIE (Keeping Children Safe in Education) documentation.
Every room is monitored by CCTV.
Do you offer one to one tuition?
Most of our classes are in small groups but we sometimes have availability for one to one specialist Dyslexia tuition.
Do you offer classes for home-school children?
Home-education is becoming a very popular option for families for many reasons.
We have supported many young people and their families with their home education journey, offering Maths, English Language and English Literature GCSE courses.
We can even support you to find the right place for your child to take their external examinations.
Some of our home-educated young people are taught within small groups which makes a more affordable way for families to access our support.
An online option of lessons can be offered for home educated students and has become popular with families living in rural communities.
Do you offer classes for adult learners?
Yes, during the day we have availability to tutor adults studying a range of courses including GCSE English, GCSE Maths.
We also offer Functional Skills in English and Functional Skills in Maths which are often required for career progression.
My child may have dyslexia - how can you help?
Emma is a fully qualified teacher for dyslexic children and offers specialist dyslexia teaching.
Your child will follow a specific programme offering a multi-sensory approach to learning letters, reading and spelling.
Emma is also qualified to provide the Dyslexia screening assessment.
Emma is fully qualified and insured to offer Full Diagnostic Dyslexia Assessments.
A full assessment can help learners to receive the support they need to make progress and succeed.
How long do Dyslexia assessments take?
To complete a Full Dyslexia Diagnostic Assessment takes 3 hours in total as an assessment is quite comprehensive.
We recommend that these sessions are completed in two 1.5 hour sessions, this is less intense for the young person and allows some time for a ‘brain break’ if the young person requires one.
These can be completed within school hours, after school or during school holidays.
You can expect to receive your child’s assessment within two weeks of the assessment appointments.
Would I be able to talk to someone about my query?
We understand that every child is different and that parents and carers have a range of questions.
We are more than happy to discuss your child’s requirements over the telephone, via email or even at our centre in Standish.
Listening to your child’s needs helps us to ensure we find the most appropriate group for your child to succeed.
Contact Emma on 07824 776510
Contact Richard on 07824 549441
Our email address is:
Do you offer tours of your tuition centre?
We understand that young people can sometimes worry about coming to a new environment and meeting new tutors.
We are always happy to arrange for families to tour our centre, meet our tutors and have a chat about the support we can provide.
Contact us to book an appointment.
